Privacy Policy

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

Personal information you disclose to us

The personal information we collect depends on the context of your interactions with us and the choices you make and the products and features you use. The personal information we collect may include the following:

• Company name, address, and contact information
• Date of birth and academic history
• District of origin and passport photographs
• Passwords and payment information

Such information may be provided voluntarily in terms of reference (TORs), job applicant forms, service provider contexts, or similar interactions. The specific data we collect depends on the context of your interactions with us. You must ensure that all personal information you provide is true, complete, and accurate.

Information from public sources and third parties

We may collect limited data from public databases, marketing partners, and other outside sources. This may include information from social media platforms, tuition providers, and similar third-party sources where relevant to our services or your enquiry.

Information collected automatically

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as:

• Google Analytics data and cookies
• Anonymous traffic and usage statistics
• Technical information including domain name, IP address, browser type and version, operating system, date and time of access, username (if logged in), and referral links

2. Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Kisaka@africaonline.co.ug or kisaka@kisaka.co.ug.

3. How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive to:

• Send you promotional communications and marketing (you may opt out at any time by contacting us at kisaka@kisaka.ug)
• Send administrative information to you, such as changes to our terms, conditions, and policies
• Fulfill and manage your orders, payments, returns, and exchanges made through the website
• Fulfill and manage contracts and other agreements with you
• Request feedback and contact you about your use of our website or services
• Manage user accounts and keep them in working order
• Respond to user inquiries and offer support
• Comply with our legal obligations and fulfill our mandate as a firm of certified public accountants

4. Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose, including sharing with employers or recruiters where relevant to recruitment or placement services.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information with vendors, consultants, third-party service providers, business partners, and law enforcement in the situations described above. We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.

We may use cookies and similar technologies to collect and store information about your preferences and activity on our website, to improve user experience, and to analyse how our site is used. You can manage cookie preferences through your browser settings or our cookie preferences tool where available.

6. Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those linked sites. We encourage you to read the privacy statements of any linked site whose privacy practices may differ from ours.

7. How long do we keep your information?

We will keep your personal information only for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How do we keep your information safe?

We have implemented appropriate organizational and technical security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

9. What are your privacy rights?

In some regions (such as the European Economic Area and the United Kingdom), you have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and if applicable, to data portability.

You may review, change, or terminate your account at any time, or opt out of marketing communications, by contacting us at Kisaka@kisaka.ug.

We will consider and act upon any request in accordance with applicable data protection laws. Please note that we may retain certain information as required or permitted by law, for example to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Service, or comply with legal requirements.

If you have questions or comments about your privacy rights, you may contact us at Kisaka@kisaka.ug.

10. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

11. Do we make updates to this policy?

Yes, we will update this policy as necessary to stay compliant with relevant laws. The “Last updated” date at the top of this page indicates when this privacy policy was last revised. We may also notify you of material changes prominently on our website or by direct communication where appropriate.

12. How can you contact us about this policy?

If you have questions or comments about this policy, you may contact us by post, email, or telephone: